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Are they genuine debt collector for google

| ‎06-09-2012 12:26 PM
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Is this company a geniune debt collector for google?

 

Lisa Cooke

Collections Manager | Access Credit Management Ltd

UK Freephone 0800 694 0484 | T. +44 114 2499970 | F. +44 114 2499972

collections@accesscm.co.uk | www.accesscm.co.uk

 

Registered Office: Access Credit Management Ltd |Suite A2, Sheffield Business Centre, Europa Link, Sheffield, South Yorkshire, S9 1XZ

 

This company is a member of the International Association of Credit and Collection Professionals.   

 

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Re: Are they genuine debt collector for google

Google Employee Ita Google Employee
Reply to mackivconsult
| ‎07-09-2012 08:29 AM
Hi Mackivconsult,

We do have a third party Collections team and debt collection agencies working on our behalf in the UK. However, it's always better to err on the side of caution before passing any banking details to a third party. It's good to know our Collections team might look for a proof of payment but they'll never take a payment/ payment instrument details from you.

In your specific case, I work on the UK team in Google and I don't recogonise that name but I wouldn't expect to so that's not to say it's not genuine. To be safe could you call us on UK freephone 0800 169 0409 and we can look into your account and confirm this for you.

Ita
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Re: Are they genuine debt collector for google

Community Manager Zee Community Manager
Reply to Ita
| ‎07-09-2012 09:54 AM
0

Thanks, Ita. Very helpful.

Zee
G+
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Re: Are they genuine debt collector for google

Reply to Ita
| ‎10-09-2012 03:10 AM
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I've just had one of these as well and it looks suspicious to me. None of my detials given and it's addressed to "Dear Sir or Madam" when they would have my details. Also it's been sent to an address not even signed up to adwords. 

 

SPAM!

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Re: Are they genuine debt collector for google

Reply to Ita
| ‎15-09-2012 03:26 AM
0

Hi,

 

I just got the same letter from this person. I am based in Norway, and I really dont know why I would receive this debt letter and what account its from. No personal info about me, just the adress, it does not seem like the usual letters I've received from Google, which is more professional and looks less anonymous.

 

Please reach out asap as to wether this is real or not.

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Re: Are they genuine debt collector for google

Reply to Pettern92
| ‎24-09-2012 03:59 AM
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I also got a mail from them and are also located in Norway. Would be nice to know if its real or not.

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Re: Are they genuine debt collector for google

Reply to Ita
| ‎24-10-2012 05:55 AM
0

Hello,

 

Could you please investigate this issue more thorough or ask someone to clarify it? It is interesting because I've received a real letter from them while I'm not in the UK(can scan if needed).

Meanwhile here is the screenshot of the e-mail https://dl.dropbox.com/u/67472909/check.png

 

You know, they have convienced me but of course I will pay only in my google account.

 

Thank you.

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Re: Are they genuine debt collector for google

Level 1 Roy
Reply to mackivconsult
| ‎25-10-2012 10:08 AM
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I also have recieved same email. Google should look into and clarify this. Why would our details and info be given to a third party in the first place???
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Re: Are they genuine debt collector for google

[ Edited ]
Google Employee Ita Google Employee
Reply to Roy
| ‎25-10-2012 10:31 AM
0
Last edited 25-10-2012 10:31 AM by Ita

Hi All, 

 

I agree you need a clear answer. I've alerted Zee, the community manager, and we'll work to get you some clarity on this. 

 

Ita

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Re: Are they genuine debt collector for google

Community Manager Zee Community Manager
Reply to Ita
| ‎25-10-2012 10:34 AM
0

Hi all,

 

Thanks Ita for the flag. Let me find out more information.

Zee
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