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Adwords fail after enhanced campaign update

Level 6
| ‎11-07-2013 02:38 AM
0
Hi

At the beginning, sorry for my language and a lot of mistakes.
Few dayd ago after entering adwords site I saw announce about Enhanced Campaign update with "do conversion right now" button :-)
Well, I'm very hasty so i pressed it. It was a huge mistake. From this moment all my ads was stopped. On status everything is ok. Funds are ok. I made call to adwords call center. Nice lady ask me to call again one day later if nothing will change. Yesterday I made call again - nice man at least saw a problem. He told me that it's not only my problem and group of developers in USA will be working to fix it. So if worker of adwords call center told me that it's software bug then I'd like to warn you before you will push the button .
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Re: Adwords fail after enhanced campaign update

| ‎11-07-2013 02:44 AM
0
Hello,

You should read this discussion.
https://www.en.adwords-community.com/t5/Community-lounge/New-Adwords/td-p/192890

Hope it helps you.
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Re: Adwords fail after enhanced campaign update

Level 6
| ‎11-07-2013 02:53 AM
0
I read this discussion before I post this message.
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Re: Adwords fail after enhanced campaign update

| ‎11-07-2013 09:36 PM
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Hi everybody,

 

I can confirm this issue. I've been facing the same problem already for three days. It happened just after updating the Video Campaigns.

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Re: Adwords fail after enhanced campaign update

Level 6
| ‎11-07-2013 10:28 PM
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I've got an email from google adwords support: "problem will be solved until 19 July 2013". Is'nt wonderfull?
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Re: Adwords fail after enhanced campaign update

Level 6
| ‎19-07-2013 07:02 AM
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Today is The Day, when google should fix problem. And guess what... nothing happend. All my adwords video campaigns are dead. Imagine that YOUR ads are'nt showing for two weeks!
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Re: Adwords fail after enhanced campaign update

| ‎19-07-2013 07:08 AM
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That's right! 2 weeks, no ads, no help from Google. Is the whole IT Team of Google on holidays or what?
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Re: Adwords fail after enhanced campaign update

| ‎19-07-2013 07:15 AM
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I believe I have the same problem. Before the upgrade I was getting 1.000.000 million impressions with 50.000+ clicks in 4-5 days time. Now I am struggling to get 1 click per day!

I've even QUADRUPLED the CPC bids, but nothing.

I'd say there is a very good chance this update made things worse.
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Re: Adwords fail after enhanced campaign update

Level 6
| ‎19-07-2013 07:27 AM
0
Well, CPC is not a problem. I tried even with 3USD for a click. And nothing.
I suggest you to make call to adwords support immediately. Let them know.
And wait until 22 july with hope that all adwords user will get the same issue. Maybe it will help google to find solution. If not, there's always dailymotion ;-)
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Re: Adwords fail after enhanced campaign update

| ‎19-07-2013 07:28 AM
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I am not sure if dailymotion has something similar to AdWords :smileywink:
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