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What's going on with stats today?

[ Edited ]
| ‎05-03-2012 09:47 PM
Last edited 05-03-2012 09:55 PM by purefuzz

Most of my clients stats are down about 60-70% today.

 

Is this a delay in reporting or what happened? Any ideas?

 

Could it be anything to do with the expansion of the SSL search going badly wrong?

 

UPDATE:

 

I've just spoken with someone at Google and there is a known technical issue. Click stats aren't being reported corrrectly in the UI and this is being worked on now.

 

The data is recoverable and the stats should be updated in 24 hours.

 

Your CTR hasn't dropped 70%, just have a loook at it tomorrow...

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Re: What's going on with stats today?

Reply to purefuzz
| ‎05-03-2012 09:57 PM
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Hello,

 

yeah please check here

 

Thanks,

Neha

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Re: What's going on with stats today?

Reply to NehaGupta
| ‎05-03-2012 10:00 PM
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oops you already talked with Google.. sorry for not reading you post clearly :smileyhappy:

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Re: What's going on with stats today?

Level 1 Mel
Reply to purefuzz
| ‎05-03-2012 11:11 PM
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Thanks so much for posting the info about the known technical issue. I manage a lot of client accounts and freaked out when I saw the CTR for all them being so low, and so different to usual.

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Re: What's going on with stats today?

Reply to purefuzz
| ‎06-03-2012 12:34 AM
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@purefuzz;

Are Analytics data are also effected as far as you can tell?

-Moshe

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Re: What's going on with stats today?

Reply to MosheTLV
| ‎06-03-2012 12:47 AM
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analytics is working fine, we can actually analyze visits data and estimate number clicks occured.

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Re: What's going on with stats today?

Community Manager Zee Community Manager
Reply to arvindjustdoit
| ‎06-03-2012 09:13 AM
0

Hi all,

 

Yes, there was a reported issue with stats. This issue is partially fixed, but some stats (such as search query report, IS,..) might still not be up to date. 

 

Thanks @all for noticing it and posting here.

 

Zee

Zee
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Re: What's going on with stats today?

[ Edited ]
Reply to Zee
| ‎06-03-2012 09:17 AM
0
Last edited 06-03-2012 09:17 AM by NehaGupta

Hello Zee,

 

Thanks for the update. It was almost a half heart attack :smileysad: in the morning when i logged into adwords account. But after seeing more den 1000 impressions and not even a single click got an idea that it cant be possible.. certainly some maintenance thingy going. Then Adwords blog cleared all doubts in mind!! :smileyhappy:

 

Thanks,

Neha

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Re: What's going on with stats today?

Community Manager Zee Community Manager
Reply to NehaGupta
| ‎07-03-2012 12:29 PM
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Hi all, 


The stats should be up and running. If you experience any issues, please post on this thread and let me know.

 

Best, 

 

Zee

Zee
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